Avoiding conflict is not always a bad thing but there is always a battle between ‘making life easy’ and having those conversations that are necessary for an individual’s growth.
If 2 people fall out, rather than seek to put right behaviour, we will seek to cover over the problem with a well worded apology that carries little meaning. We become satisfied with 2nd best and miss an opportunity for growth.
If we avoid the behaviour change, we will just store up the problem for a later date. Getting it sorted early is more beneficial for everyone. It may involve an apology but any apology must be one from the heart that carries behaviour change and must never be used to prevent a deeper work of correction and improvement.