Have you ever been in a situation where the discussion has involved the lack of communication? Yes? It would be quite surprising if you had not. However, it is also illuminating to know that often the criticism regarding communication is usual poor/bad communication too.
If you hear someone say, “I have not been told!”, this can also mean any of the following;
‘I knew from someone else but it was not you that told me’
‘I had been told from someone else but I wanted to hear it from someone higher in the chain of authority’
‘I saw it an email chain but nobody physically told me’
‘I may have overheard it in a conversation between others but I was a bystander’
‘I may have been told but have forgotten’
….and so the list could go on.
Communication is an art….it is not just about speaking/communicating the words but also understanding how they will be received.