me: “I have a £29 charge on my credit card statement but no record of the payment.”
Sentinel: “that is you annual protection payment”
me: “I have never paid sentinel £29 in my life!”
Sentinel: “You have been a member since 2000”
after a long discussion it appears that it is a change of name and a significant change in price…..
me: “so how has the annual protection risen from £12 to £29?”
Sentinel: “You have graduated to the new plan!”
Wow, graduating to a higher plan…… 😉 – well the protection just got cancelled!